Building scalable systems, happy customers

The Challenge

Kodif, an AI-powered customer service platform, needed to solve two problems: educating customers on how to get the most from their platform, and improving the quality of content used to train their agentic AI support agents.

The Solution

We built a learning management system and product certification course that served dual purposes:

• Learning Management System (LMS) with structured courses
• Product certification program to validate customer expertise
• Comprehensive product documentation
• Training content designed to also serve as source material for AI agent training
• Interactive product guides with embedded videos

The Impact

• Improved AI agent training with higher-quality source content
• Reduced customer onboarding time through structured learning paths
• Increased product knowledge via certification programs
• Scalable education infrastructure that grows with the customer base

The Challenge

Center Stage Floors, a modular flooring manufacturer, was struggling with disconnected systems. Design specifications, quoting, and production data lived in separate tools, leading to manual re-entry, errors, and delays throughout the order lifecycle.

The Solution

We developed a custom web application that integrated design, quoting, and production data into a unified workflow:

• Integrated design specification capture
• Automated quote generation from design inputs
• Seamless handoff to production with all data intact
• Real-time order tracking and status updates
• Centralized dashboard for operations visibility

The Impact

• Automated workflows across design, quoting, and production
• Reduced manual input and data re-entry errors
• Improved order accuracy throughout the lifecycle
• Single source of truth for the entire operation

The Challenge

Blueprint, a modular flooring manufacturer, was managing design specifications, quotes, and production data across disconnected systems. This led to manual data re-entry, errors, and delays throughout their order lifecycle.

The Solution

We developed a custom web application that integrated their entire workflow:

• Unified design specification capture
• Automated quote generation from design inputs
• Direct handoff to production with all data intact
• Real-time order tracking and status visibility
• Centralized operations dashboard

The Impact

• Automated workflows from design through production
• Reduced manual input and eliminated re-entry errors
• Improved order accuracy across the board
• Single source of truth for the entire operation

The Challenge

Return Window needed a smarter way to help e-commerce customers manage returns. Tracking purchases across multiple platforms and identifying return windows was tedious and error-prone for consumers.

The Solution

We built an intelligent tool that monitors purchases and tracks returns across e-commerce platforms:

• Automated purchase monitoring across platforms
• Intelligent return window tracking and alerts
• Centralized view of all purchases and return eligibility
• Automated notifications before return windows close
• Streamlined return initiation process

The Impact

• Simplified purchase tracking across multiple retailers
• Never miss a return window with smart alerts
• Centralized visibility into all return opportunities
• Streamlined returns with guided workflows

The Challenge

Moove, a local fitness startup, wanted to help their community achieve personalized health goals. Generic workout apps weren't cutting it—users needed exercise plans tailored to their individual fitness levels, available equipment, and personal objectives.

The Solution

We built a mobile app that delivers individualized workout and exercise programs:

• Personalized workout plans based on fitness assessments
• Adaptive exercise routines that evolve with user progress
• Video demonstrations for proper form and technique
• Progress tracking with visual milestones
• Integration with wearables for real-time performance data

The Impact

• Personalized fitness journeys for every user
• Increased workout consistency through adaptive programming
• Better results with form-focused guidance
• Strong local community engagement around shared fitness goals

The Challenge

Levi's marketing teams across the globe were managing product and creative assets in silos. With over 100,000 assets spread across regions and teams, finding the right content and maintaining brand consistency was a significant challenge.

The Solution

We built a global campaign management platform that unified all assets and streamlined marketing operations:

• Centralized asset library with 100K+ product and creative files
• Advanced search and filtering by campaign, region, and product line
• Role-based access for regional marketing teams
• Approval workflows for brand consistency
• Integration with existing marketing tools and workflows

The Impact

• Unified asset management across all regions and teams
• Streamlined marketing operations with faster campaign launches
• Improved brand consistency through centralized governance
• Reduced duplication and asset recreation costs

The Challenge

AARP's Public Policy Institute needed better coordination across their campaigns, events, and publications. With multiple teams working on overlapping initiatives, visibility and collaboration were suffering.

The Solution

We delivered a coordination platform that brought all PPI activities into a single view:

• Unified dashboard for campaigns, events, and publications
• Cross-team visibility into all active initiatives
• Shared calendars and milestone tracking
• Document collaboration and version control
• Reporting tools for leadership visibility

The Impact

• Improved visibility across all PPI initiatives
• Better cross-team collaboration on shared goals
• Streamlined coordination of campaigns and events
• Faster decision-making with centralized information